Someone might be forgiven for thinking that maybe Bob Graham and Chris Hand might not want to tell people how to fight city hall and win.

Graham, of course, is Florida’s former U.S. Senator and former governor. Hand is a former aide of his who also served chief of staff – at city hall, in Jacksonville. Fighting city hall, or the governor’s office, or Congress, might have put them in awkward positions at times.

But the pair is pushing a new edition of their book, “America The Owner’s Manual” with the new emphasis and subtitle, “You Can Fight City Hall – And Win.”

The 287-page, 10-chapter book is a how-to guide for citizens to define the problem that’s annoying them and take action to convince the government to take care of it, available on Amaazon.com and other online bookstores. The book is a fully-updated and revised version of the book the first owner’s manual published in 2009, mainly addressing such rapidly changing arenas in media and social media.

Graham said the idea goes back to 1974 when, as a member of the Florida Senate, he was challenged by a Carol City High School civics teacher in Miami Gardens about civics education, and together they worked up a how-to curriculum for the students and helped teach it.

With chapters such as “Just the Facts, Ma’am: Gathering Information to Sway Makers,” “The Buck Stops Where? Identifying who in Government Can Fix Your Problem,” and “All for One, and One for All: Coalitions for Citizen Success,” the book aims, Graham said, at creating and training what he called the “citizen lobbyist.” Hand and Graham said it applies to all levels of government, but probably most important and effective at the local level, where they said most decisions directly affecting people are made.

“Really, what we’re trying to do in this book is, we want the everyday citizen who says that I’m concerned with the Orange County School Board changing the boundaries of my school, or I’m worried that government hasn’t cleaned up a local lake, or I’m worried about that new highway construction they’re talking about through downtown Orlando, that they can pick up this book and work in a step-by-step process to address their concerns with government,” Hand said.

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